Buying a refurbished combi oven is a smart move, especially when you're trying to balance performance with price. But not all refurbished equipment is created equal… and neither are the warranties that come with them.
At CaterCombi, we believe peace of mind should come standard. That’s why our refurbished combi ovens include robust, transparent warranty coverage that rivals even some new equipment policies.
Let’s take a closer look at what our warranty covers, and how it stacks up against other options in the market.
What’s Included in a CaterCombi Warranty?
All our refurbished ovens come with a standard 6-month parts and labour warranty. In some cases, extended coverage is available (up to 12 months), depending on the unit and your needs.
Here’s what’s typically covered:
Parts & Components
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Heating elements, fans, and motors
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Steam generators or injectors
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Control panels, touchscreens, and dials
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Door seals, hinges, and latches
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Thermostats and temperature sensors
Labour Costs
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On-site technician visits for repair or replacement
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No hidden call-out charges within the warranty period
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Nationwide engineer support network
Installation Support (Optional)
While not part of the core warranty, we offer installation assistance that can reduce the risk of performance issues from the start. (Improper installation is one of the most common warranty voiders!)
What’s Not Covered?
Our goal is transparency, so here’s what falls outside standard coverage:
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Damage due to misuse, incorrect cleaning agents, or poor water quality (e.g. scale buildup from unfiltered water)
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Cosmetic wear that doesn’t affect performance
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Issues caused by unqualified service attempts
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Third-party tampering or electrical faults not related to the unit itself
Comparison: Our Warranty vs. The Rest
| Supplier Type | Typical Warranty | Hidden Costs? | Service Support |
|---|---|---|---|
| CaterCombi | 6–12 months parts & labour | No | Nationwide engineers |
| Private Seller (eBay, Marketplace) | Usually none | Yes – all repairs paid by you | None |
| General Used Equipment Dealer | 30–90 days (often parts only) | Labour, call-outs not always covered | Limited |
| New Oven Manufacturer | 1 year+ (parts/labour) | Generally full coverage | Full service & install teams |
Key difference: Many used dealers or auction platforms offer no after-sales support or repair policy. Once the item leaves their warehouse, you’re on your own.
Why a Good Warranty Matters More Than You Think
Combi ovens are complex machines. Even with thorough refurbishing, minor faults can develop over time, especially with high-volume usage. A solid warranty gives you:
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Cost control – no surprise repair bills
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Business continuity – faster fixes mean less downtime
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Confidence – knowing experts have your back
Real Customer Feedback
“We bought a Rational oven from CaterCombi for our school kitchen. When a fan issue popped up four months later, they sent an engineer the same week. No fuss, no cost. That’s why we’re coming back for another one.”
— Amanda L., Facilities Manager, Kent
In Summary
When you buy a refurbished combi oven from CaterCombi, you’re not just buying a piece of equipment, you’re buying into a reliable, backed-up solution for your kitchen. Our warranty is designed to give you confidence, savings, and ongoing support, without compromise.
Interested in Our Current Stock?
Explore our latest refurbished Rational, Lincat, Unox, and Convotherm models, each covered by the same warranty promise.
👉 Visit our stock page
👉 Or contact us to discuss extended warranty options